24/7 AI Support: Always‑On Helpdesk for Your Website
Provide instant answers around the clock and capture the leads your team follows up with full context.
Benefits of 24/7 AI support
- Reduce wait times to near‑zero.
- Improve SLAs and customer satisfaction.
- Capture off‑hours leads and intent.
- Lower support costs without sacrificing quality.
Key configuration tips
- Keep answers grounded: the assistant answers only from the content you add.
- When a question isn’t covered by your content, the assistant says so and offers to take the visitor’s details for follow‑up.
- Let the widget open by itself after a few seconds, so visitors who hesitate see it.
- Read your conversations each week, and add content for the questions it couldn’t answer.